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Avaya 37820X exam : Avaya Midsize Solution Design Exam
- Exam Code: 37820X
- Exam Name: Avaya Midsize Solution Design Exam
- Updated: Sep 13, 2026
- Q & A: 66 Questions and Answers
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Network Design | - Security best practices
|
| Topic 2: Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Topic 3: Collaboration and Unified Communications | - Communication services integration
|
| Topic 4: Solution Design Principles | - Customer requirements analysis
|
Avaya Midsize Solution Design Sample Questions:
Question #1
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. No additional licensing is needed to allow any user call recording via a button.
- B. It offers live monitoring of voice and screens.
- C. Each Avaya Contact Center Select voice agent license includes a recording license.
- D. It provides reporting such as how many times a call was put on hold.
Correct Answer: A,B 🗳️
Question #2
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 50 participants
- B. 500 participants
- C. 25 participants
- D. 100 participants
Correct Answer: A 🗳️
Question #3
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Button programming
- B. Modify their personal directory.
- C. Create personal short codes.
- D. Correct their personal entry in the system directory.
Correct Answer: A,D 🗳️
Question #4
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- B. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- C. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
Correct Answer: D 🗳️
Question #5
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Correct Answer: D 🗳️
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