Avaya 72201X exam : Avaya Aura® Core Components Support Certified Exam

72201X Exam Simulator
  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Aug 19, 2026
  • Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionObjectives
Session Manager- SIP routing and session handling
- Integration with enterprise telephony services
Troubleshooting and Maintenance- System monitoring and performance analysis
- Fault isolation and diagnostic tools
System Manager- System configuration and management
- Security and user provisioning
Avaya Aura Core Architecture- System architecture and components overview
- Core services and communication flows
Communication Manager- Call routing and feature configuration
- User administration and endpoints
Messaging and Unified Communications- Voicemail and messaging integration
- UC application integration concepts

Avaya Aura® Core Components Support Certified Sample Questions:

1. Which two statements are true regarding Full and Half call model processing in Avaya systems?

A) Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B) Avaya Aura Session Manager (SM) always performs Full call model processing.
C) Avaya Aura Session Manager (SM) always performs Half call model processing.
D) Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
E) Avaya Aura System Manager (SMGR) performs Full call model processing.


2. A SIP station to SIP station call on a single Feature or Evolution Server uses four signaling legs between CM and SM (not including the initial off-hook imsorig). When does Communication Manager insert the shortcut flag during call processing?

A) during the routing phase (imsroute) of call processing
B) during the origination phase (imsorig) of call processing
C) during the termination phase (imsterm) of call processing
D) during the initialization phase (imsinit) of call processing
E) during the dialing analysis phase (imsdialana) of call processing


3. In the context of the 8D Troubleshooting Methodology, what Discipline is associated with the decision to temporarily use TCP in place of TLS?

A) Discipline 1 - Establish the Team
B) Discipline 5 - Choose and Verify Corrective Actions
C) Discipline 3 - Develop Interim Containment Actions
D) Discipline 4 - Determine Root Cause
E) Discipline 2 - Describe the Problem


4. Which three SIP requests are used to allow an AST endpoint to use features provided by an Avaya Aura Communication Manager (CM)? (Choose three.)

A) INVITE
B) REGISTER
C) SUBSCRIBE
D) NOTIFY
E) CANCEL
F) OPTIONS


5. Which three statements regarding Full and Half call model processing are true? (Choose three.)

A) Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B) Avaya Aura Session Manager (SM) always performs Full call model processing.
C) Avaya Aura Session Manager (SM) always performs Half call model processing.
D) Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
E) CM performs Half call model processing when it acts as a SIP user agent.
F) CM performs Full call model processing when it acts as a SIP registrar.


Solutions:

Question # 1
Answer: A,C
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: C,D,F
Question # 5
Answer: A,C,E

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