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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

A) Look at the Oceana Monitor page.
B) Check the service install status on cluster Administrator page in SMGR.
C) Look at the Event Log in System Manager.
D) Check the status of duster 1 in SMGR.
E) Run deploy-service -lv on the Breeze server.

2. A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.
2018-04-19 06:04:45,386 [WebContainer:4] AuthorizationService ERROR - AuthorizationService-3.4.0.0.340003 - Caught exception while authenticating with data source:
HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out] at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImap1.handle AuthenticationSystemException (LdapDAOClientImp1.java:116)

A) The session timed out due to a browser issue.
B) The Multimedia Cache database is unable to connect.
C) An LDAP connection issue was caused due to an incorrect LDAP parameter.
D) SMGR is not authorizing Agent to login.

3. A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A) In the System Manager on the Cluster Administration under Backup and Restore Job Status
B) In the System Manager on the Server Management
C) In the System Manager on the Server Administration under Backup and Restore Job Status
D) In the System Manager on the Avaya Breeze

4. Which statement about Avaya Oceana CSC and ACS integration is true?

A) CSC uses AES to control and monitor Session Manager voice calls and resources.
B) CSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
C) CSC communicates with Communication Manager through the DLG Interface in the AES.
D) CSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.

5. For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

A) Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.
B) Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.
C) Load signed certificates for an Avaya Oceana deployment.
D) Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.
E) Install signed certificates for an Avaya Oceana deployment.

Solutions: