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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security | 15% | - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity |
| Topic 2: User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Manage user roles and admin roles |
| Topic 3: Fundamentals | 9% | - Differentiate between Slack plans and features - Navigate the Slack Admin console - Understand Slack roles and responsibilities |
| Topic 4: Enabling Slack Success | 15% | - Promote best practices and user adoption - Create help channels for user support - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity |
| Topic 5: App Administration | 10% | - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Configure app permissions and settings |
| Topic 6: Channel & User Group Administration | 28% | - Manage user groups and channel permissions - Manage default channels and required channels - Implement channel naming conventions and best practices - Convert public channels to private channels - Configure channel management policies |
| Topic 7: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
1. Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)
A) Jailbreak or root detection for mobile devices.
B) Remotely erase data in the case of stolen mobile devices.
C) Identity provider (IdP) group management for mobile devices.
D) Domain allow list to limit mobile access to corporate workspaces only.
E) Block file downloads and copying on mobile devices.
2. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)
A) Use the Admin APIs to create a custom script to flag credit card numbers.
B) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
C) Integrate with a Discovery solution using Slack's Discovery API.
D) Use Workflow Builder to allow people to report policy violations.
3. You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
A) Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.
B) Lock guest invitations from the org admin dashboard.
C) Lock guest invitations from each workspace's setting page.
D) Notify users that guest invitations must be submitted at the org level in the announcements channel.
4. You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)
A) Create a multi-workspace channel between the IT and Internal workspaces.
B) Create a channel in the IT workspace, and invite members from the Internal workspace as guests.
C) Create a Slack Connect channel between the IT and Internal workspaces.
D) Create an org-wide channel, and exclude the Contractors workspace.
5. Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
A) Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
B) Members experience less context switching when they are given the chance to access several workspaces.
C) Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.
D) There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A |
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