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Oracle 1z1-978 exam : Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
- Exam Code: 1z1-978
- Exam Name: Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
- Updated: Oct 18, 2026
- Q & A: 65 Questions and Answers
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Oracle 1z1-978 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
| Exam Number: | 1Z0-978 |
| Available Languages: | English |
| Exam Price: | $245 USD (varies by region) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Multiple response |
| Recommended Training: | Oracle Customer Data Management Cloud Training |
| Exam Registration: | Oracle Pearson VUE Exam Delivery Oracle Certification Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or test center-based exam (Oracle testing delivery via Pearson VUE) |
| Pre Condition: | Basic understanding of Oracle Cloud applications and customer data management concepts is recommended; no strict formal prerequisites published. |
| Official Syllabus URL: | https://education.oracle.com/ |
Oracle 1z1-978 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Data Management Fundamentals | - Oracle CDM Cloud architecture overview - Core concepts of Customer Data Management |
| Governance and Data Stewardship | - Data governance principles - Role of data stewards in CDM |
| Data Quality and Matching | - Matching rules and duplicate prevention - Survivorship rules and data consolidation |
| Data Integration | - Importing customer data - Integration with Oracle Cloud applications |
| Configuration and Setup | - Initial environment setup and configuration - Data model configuration and extensibility |
| Implementation and Deployment | - Troubleshooting and maintenance - Deployment best practices |
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Basic understanding of Oracle Cloud applications and customer data management concepts is recommended; no strict formal prerequisites published.
The official Oracle Customer Data Management Cloud Service 2017 Implementation Essentials outline assigns its weights like this:
- Data Quality and Matching ()
- Implementation and Deployment ()
- Governance and Data Stewardship ()
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Question #1
While running a File Import job for a Contact Import, you get the "Address is required" error.
Which profile option should be set to No to avoid this error?
- A. ZCA_ACCOUNT_ADDRESS_REQUIRED
- B. ZCA_ACCOUNT_ADDRESS_REQUIRED_ENABLED
- C. ZCA_ACCOUNT_ADDRESS_MANDATORY_ENABLED
- D. ZCA_ACCOUNT_ADDRESS_MANDATORY
Correct Answer: B 🗳️
Question #2
Which two Enterprise Data Quality (EDQ) match identifiers can be selected while adding custom attributes to configure a duplicate check for the customer? (Choose two.)
- A. pid1, pid2, pid3
- B. eid1, eid2, eid3
- C. uid1, uid2, uid3
- D. cid1, cid2, cid3
Correct Answer: B,C 🗳️
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Question #3
Which table contains the Employee Resource Definition?
- A. Worker Profile
- B. Resource Organization Membership
- C. Resource Team Membership
- D. Resource Profile
Correct Answer: D 🗳️
Question #4
In Oracle Sales cloud, a Sales Cloud object can have a maximum of how many fields?
- A. 625
- B. 325
- C. 725
- D. 675
Correct Answer: A 🗳️
Question #5
You have been asked by the customer who is implementing Oracle Sales Cloud and Oracle Customer Data Management to check the features for managing address information:
* Sales team members should use a list of values while entering states to standardize address information for territories alignment.
* Sales team members should be able to select states or other address elements from lists to ensure accuracy during entry, and the application should be capable of filling in missing values.
* Sales team members may sometimes enter only postal code. The application should be capable of retrieving the corresponding city and state values automatically.
Which statement is true about managing address information?
- A. Geography validation needs to be set up by using the Manage Geographies task.
- B. A separate license is needed for Oracle Address Verification Cloud service.
- C. It can be configured but needs Oracle Data as a Service to standardize addresses.
- D. The requirements are available by default and do not need any additional configuration.
Correct Answer: D 🗳️
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