You work for a software testing consultancy firm, SOFTEST, that specialises in the travel industry. It has built up a portfolio of clients across two main travel sectors; the airline and rail sectors. SOFTEST has an established test process, an experienced team of testers and maintains comprehensive organizational defect taxonomies for both sectors.
Two new projects are underway:
Project A is for a new cruise sector client. It will deliver a new user interface allowing its customers to search for cruises using several drop-down fields, each with many values, providing a much greater range of combinations than customers previously had. The project is using a SCRUM methodology with 2 week sprints and well specified user stories.
Project B is an existing airline sector client, who is upgrading the business rules engine that determines how air miles are allocated to its customers. Regression testing must also be performed to ensure the rules engines does not introduce defects in other areas, however, time is limited and there is no existing regression pack. Experienced cruise sector testers have been recruited by SOFTEST to support test effort on this project Which option below describes the BEST test techniques to apply for each project?

• A. Project A - Classification Tree class combination coverage and testing. Project B - Use Case testing and checklist based testing.
• B. Project A - Pairwise and exploratory testing. Project B - Decision table testing and defect based testing.
• C. Project A - Decision table testing and checklist based testing. Project B - Use case testing and defect based testing.
• D. Project A - Pairwise and defect-based testing. Project B - Decision table testing and checklist- based testing.

A major upgrade of business software has been undertaken, with many new facilities added in response to the wishes of the (internal company) staff. There are now very different screens presented to users, depending on their roles within the business. Due to the nature of the business, computational accuracy is regarded as the area of greatest business risk.
Which of the following quality characteristics would you focus on the MOST when testing the system?

• A. Installability.
• B. Functional completeness.
• C. Functional appropriateness.
• D. Functional correctness.

You are running a regression test suite using a keyword-driven test approach for automation. The test suite has been enhanced for the current release to include:
Three new test cases covering new business functionality.
Several new keywords, as project schedule constraints mean that more effective maintenance of the automated test cases is required.
However, the automated suite failed unexpectedly when executing one of the new test cases, which was also utilising a new keyword. As Test Analyst, what should be your first step?

• A. Remove the test case from the regression suite and covert it to a manual test, to reduce further impact on project schedules.
• B. Ask the technical test analyst to review the keyword script(s), as this is a new keyword and is the most likely cause of failure.
• C. Run the test case manually to see if the failure lies in the System Under Test (SUT). If the test fails manually, raise a defect report.
• D. Examine the sequence of tests that led up to the failure to determine if the problem occurred in a previous step.

Ken, an entrepreneur in Leeds finds the quality of the tea locally available so low, that he decides to research superior teas around the world. He decides to market, sell and distribute these superior teas via the web. His market strategy is to offer superior products on a well-designed website with graphics that are fast to load, has high availability, superior usability and fast response times.
The website will offer the following:
- An innovative interactive catalogue of teas, which not only enables customers to buy the product, but also enables them to provide feedback by rating the teas (which will influence his stock purchasing levels)
- Provide the customer with the ability to use secure credit card transactions
- Provide the customer to give general feedback
Ken selects an iterative model for the development of the prototypes. The team consists of three developers that are experienced in web development. Ken, although he doesn't have technical skillset, is concerned with quality. He doesn't believe a lot of documentation is necessary and he wants the website to be completed quickly.
The test basis contains the following:
- Story boards that show the information flow and page links through the site
- HTML pages developed to date.
- A statement of non-functional requirements.
With the strategy taking shape, Ken asks your advice on the specific testing techniques that should be used to complete the required testing, bearing in mind the nature of the application and the nature of Kens overall objectives.
How does phase containment contribute to reducing the cost of development?

• A. By using specific test techniques at each level and only at that level
• B. By eliminating defects as early as possible to minimize defect propagation
• C. By ensuring that the deliverables from any life cycle phase are tested only in that phase
• D. By concentrating the testing effort on the phases where failures occur

Which of the following is the LEAST appropriate action to mitigate product risks for a web application?

• A. Initiate reviews of test design
• B. Run tests in multiple operational environments
• C. Allocate more time to high risk areas
• D. Use professional and skilled testers with appropriate technical knowledge