EXIN EX0-101 exam : ITIL Foundation V 3.0 & ITIL Foundation

EX0-101 Exam Simulator
  • Exam Code: EX0-101
  • Exam Name: ITIL Foundation V 3.0 & ITIL Foundation
  • Updated: Oct 29, 2026
  • Q & A: 80 Questions and Answers

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About EXIN EX0-101 Exam Braindumps

The EX0-101 exam is known for its demanding coverage, and many candidates underestimate the EXIN ITIL Foundation V 3.0 & ITIL Foundation syllabus until it is too late. Exam4PDF breaks that challenge down into 80 practice questions that mirror the scope and style of the test, helping you prepare with purpose.

EXIN EX0-101 Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL Foundation (ITIL v3)
Exam Number:EX0-101
Exam Format:Closed Book, Multiple Choice
Available Languages:Chinese, German, French, English, Japanese
Real Exam Qty:40
Passing Score:65% (26/40)
Certificate Validity Period:Lifetime (historical certification; no expiry for ITIL v3 Foundation)
Exam Price:N/A
Related Certifications:ITIL Expert
ITIL Intermediate
ITIL Foundation
Exam Duration:60 minutes
Sample Questions:EXIN EX0-101 exam simulator
Exam Way:Computer-based exam at authorized test centers or online proctored exam
Pre Condition:No formal prerequisite required
Official Syllabus URL:https://www.exin.com

EXIN EX0-101 Exam Syllabus Topics:

SectionObjectives
Functions and Roles- ITIL Functions
  • 1. Technical Management
    • 2. Service Desk
      - Key Roles
      • 1. Process owner
        • 2. Service owner
          ITIL Service Lifecycle- Service Operation
          • 1. Incident management
            • 2. Problem management
              - Service Strategy
              • 1. Financial management
                • 2. Strategy management
                  - Service Transition
                  • 1. Change management
                    • 2. Release and deployment management
                      - Service Design
                      • 1. Design coordination
                        • 2. Service catalog management
                          - Continual Service Improvement
                          • 1. CSI model
                            • 2. Metrics and reporting
                              Processes in ITIL- Service Delivery Processes
                              • 1. Capacity management
                                • 2. Availability management
                                  - Service Support Processes
                                  • 1. Request fulfillment
                                    • 2. Incident management
                                      Service Management as a Practice- ITIL Core Concepts
                                      • 1. Stakeholders and value creation
                                        • 2. Definition of service and value
                                          - Processes Overview
                                          • 1. Role of processes in ITSM
                                            • 2. Process characteristics

                                              Frequently Asked Questions About EXIN ITIL Foundation V 3.0 & ITIL Foundation

                                              The EX0-101 exam leads to the EXIN Inc Certification certification, a Foundation-level credential from EXIN. It validates the skills measured by the EXIN ITIL Foundation V 3.0 & ITIL Foundation syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as ITIL Foundation, ITIL Intermediate, ITIL Expert.

                                              The EXIN ITIL Foundation V 3.0 & ITIL Foundation exam includes 40 questions and gives you 60 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the Exam4PDF practice test so the rhythm feels familiar rather than rushed.

                                              You need 65% (26/40) to pass the EX0-101 exam, and the official registration fee is N/A. Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 80 practice questions at Exam4PDF until you can score comfortably above the passing line in timed mode, then schedule your exam.

                                              No formal prerequisite required Because EXIN may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.

                                              Yes. Exam4PDF offers a free PDF demo of the EXIN ITIL Foundation V 3.0 & ITIL Foundation material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.

                                              If you take the EXIN ITIL Foundation V 3.0 & ITIL Foundation exam within 60 days of your purchase and do not pass, Exam4PDF offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.

                                              The EXIN ITIL Foundation V 3.0 & ITIL Foundation syllabus is divided into 4 main domains, including Functions and Roles, ITIL Service Lifecycle, Service Management as a Practice. Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.

                                              EXIN ITIL Foundation V 3.0 & ITIL Foundation Sample Questions:

                                              Question #1

                                              Which one of the following is NOT a valid purpose or objective of problem management?

                                              • A. To prevent problems and resultant incidents
                                              • B. To manage problems throughout their lifecycle
                                              • C. To eliminate recurring incidents
                                              • D. To restore service to a user
                                              Reveal Solution  Discussion  0

                                              Correct Answer: D  🗳️

                                              Question #2

                                              Which one of the following is the CORRECT set of steps for the continual service improvement approach?

                                              • A. Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually improve
                                              • B. Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan; Check the plan has been properly implemented; Improve the solution
                                              • C. Where do we want to be?; How do we get there?; How do we check we arrived?; How do we keep the momentum going?
                                              • D. What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?
                                              Reveal Solution  Discussion  0

                                              Correct Answer: D  🗳️

                                              Question #3

                                              Which process is responsible for ensuring that appropriate testing takes place?

                                              • A. Service level management
                                              • B. Knowledge management
                                              • C. Release and deployment management
                                              • D. Service asset and configuration management
                                              Reveal Solution  Discussion  0

                                              Correct Answer: C  🗳️

                                              Question #4

                                              Which one of the following is the BEST description of a service level agreement (SLA)?

                                              • A. The part of a contract that specifies the responsibilities of each party
                                              • B. An agreement between the service provider and an internal organization
                                              • C. An agreement between a service provider and an external supplier
                                              • D. An agreement between the service provider and their customer
                                              Reveal Solution  Discussion  0

                                              Correct Answer: D  🗳️

                                              Question #5

                                              Which of the following are managed by facilities management?
                                              1.Hardware within a data centre or computer room
                                              2.Applications
                                              3.Power and cooling equipment
                                              4.Recovery sites

                                              • A. 1, 2 and 3 only
                                              • B. 1 and 3 only
                                              • C. 1, 3 and 4 only
                                              • D. All of the above
                                              Reveal Solution  Discussion  0

                                              Correct Answer: C  🗳️

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