Peoplecert ITIL 2011 Foundation is an official certification exam from PeopleCert, identified by the exam code PC0-001. Pass it and you hold the ITIL Foundation Certificate in IT Service Management (ITIL v3 2011) certification, which sits at the Foundation level. It also feeds into related credentials, including ITIL Managing Professional, ITIL Strategic Leader, ITIL Practitioner, ITIL Intermediate (Lifecycle & Capability streams). In practical terms, this certification tells employers your skills have been measured against the vendor's own standard, which is why certified candidates tend to stand out in hiring and promotion decisions.

Expect 40 questions within 60 minutes on the Peoplecert ITIL 2011 Foundation exam. Numbers aside, the real challenge is rhythm: lingering too long on one item quietly steals time from three others. Build the habit of answering, flagging, and moving on, then rehearse the full experience under a countdown with the Exam4PDF test engine until finishing comfortably early becomes your norm.

Registration for Peoplecert ITIL 2011 Foundation officially runs Approximately £250–£350 GBP (varies by region and provider), with 65% (26/40) required to pass. Worth knowing before you book: retakes are billed at the same full Approximately £250–£350 GBP (varies by region and provider), so a failed attempt doubles your spend. The smarter sequence is to measure yourself first. When your scores on the Exam4PDF practice tests clear the passing line with room to spare, consistently, that is your signal to schedule the real thing.

No formal prerequisites required for ITIL Foundation level certification

Because vendors update their policies without much fanfare, verify the latest entry requirements before you book using the official exam page.

Booking for the Peoplecert ITIL 2011 Foundation exam goes through the vendor's official registration channels.

• PeopleCert Official Registration

When you choose your slot, note that the exam is delivered Online proctored exam or authorized test center delivery.

PeopleCert lists the following recommended training for Peoplecert ITIL 2011 Foundation candidates.

• PeopleCert ITIL Foundation Training

Courses teach the concepts; repetition makes them exam-ready. Round out whichever training you pick with the 131 practice questions from Exam4PDF, and each topic stops being theory and starts being points.

Yes, and we encourage it. Download the free PDF demo of the Peoplecert ITIL 2011 Foundation questions from Exam4PDF and evaluate the quality on your own terms. After you buy, every update for the next 365 days is free, and when that window closes you can extend your update service at half price.

A 100% money-back guarantee applies, governed by clear conditions. If you sit the Peoplecert ITIL 2011 Foundation exam within 60 days of purchase and fail, you can claim a full refund, as long as the exam corresponds to your product. Attempts made within 3 days of purchase are ineligible, as are products you downloaded but never used, free materials, and expired orders; the name on the exam record must match the payer's name. File your claim with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and it is settled within 7 days. Rather have a replacement than a refund? You may exchange for two other exam products of equal value, free, and your original product keeps its update service.

Delivery is essentially instantaneous: files unlock for download at payment and arrive in your email within one minute. Some vendors make you wait a day; if 2 hours pass here without delivery, check spam and contact customer service. Install on as many computers as you like, with no restrictions.

The Peoplecert ITIL 2011 Foundation blueprint spans 3 domains. The ones carrying the most weight include Service Management as a Practice, ITIL Processes and Functions, and ITIL Service Lifecycle. The complete domain-by-domain breakdown is in the exam topics section above; treat it as your master checklist and let the weights tell you where your study hours earn the most.