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Salesforce Sales-Con-201 exam : Salesforce Certified Sales Cloud Consultant
- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Updated: Oct 03, 2026
- Q & A: 228 Questions and Answers
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions |
| Topic 2: Sales Lifecycle | 23% | - Analyze sales and marketing processes - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Topic 3: Practical Application of Sales Cloud Expertise | 33% | - Configure Products, Price Books, Quotes, and multi-currency settings - Leverage Campaigns and integration tools - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Build end-to-end sales processes from Lead to Close |
| Topic 4: Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Topic 5: Consulting Practices | 14% | - Facilitate successful engagements and adoption - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design |
| Topic 6: Data Management | 15% | - Ensure data quality and scalability - Data migration and integration considerations - Manage data governance and maintenance |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question #1
Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications. Which step should be part of UC's plan to help drive adoption of Sales Cloud?
- A. Identify change management champions.
- B. Revoke user access to legacy systems.
- C. Implement User Acceptance Testing (UAT).
Correct Answer: A 🗳️
Question #2
During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?
- A. Revise the test scripts and ask users to repeat the testing.
- B. Change the solution to meet the needs of the users and update the training materials.
- C. Work with key stakeholders to determine if a change to the requirements is necessary to go-live,
Correct Answer: C 🗳️
Question #3
Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view. Which solution should the consultant recommend to meet the requirement?
- A. Use Deal Insights In Pipeline Inspection
- B. Create a Lightning Web Component.
- C. Create a screen flow.
Correct Answer: A 🗳️
Question #4
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease. Which feature should the consultant recommend the sales team use?
- A. Smart Actions
- B. Lightning Mobile Component
- C. Einstein Activity Capture
Correct Answer: A 🗳️
Question #5
Cloud Kicks needs its Account Owners to automatically become part of a defined team (with consistent roles) whenever a new opportunity is created under that account. What should the consultant recommend?
- A. Public Group sharing only
- B. Manual Chatter follow
- C. Default Opportunity Team combined with Account Teams
Correct Answer: C 🗳️
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