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Avaya 3313 exam : Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
- Exam Code: 3313
- Exam Name: Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
- Updated: Sep 19, 2026
- Q & A: 70 Questions and Answers
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About Avaya 3313 Exam Braindumps
One line on a resume can change a salary negotiation. Add the Avaya Aura® Contact Center Maintenance and Troubleshooting certification to yours — Exam4PDF prepares you with 70 practice questions with expert-verified answers.
Avaya 3313 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Contact Center Maintenance and Troubleshooting Exam |
| Exam Number: | 3313 |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 70 |
| Available Languages: | English |
| Related Certifications: | ACSS - Avaya Aura® Contact Center |
| Sample Questions: |  |
| Exam Way: | Pearson VUE testing center or authorized online exam delivery (subject to Avaya certification program availability). |
| Pre Condition: | Recommended experience with Avaya Aura® Contact Center administration, implementation, maintenance, and troubleshooting. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/21476 |
Avaya 3313 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SIP-Based Avaya Aura Contact Center Architecture | - Component Relationships and Interactions in a SIP-Based AACC Solution
|
| System Maintenance and Upgrades | - Upgrade Procedures for SIP-Enabled AACC
|
| Troubleshooting and Support | - System Diagnostics and Problem Resolution
|
3313 FAQ: Cost, Content, and Conditions
Files arrive first: our system emails your purchase within a minute of successful payment — unlimited installations, and 24/7 support if nothing shows up within 2 hours (check spam). Failure is covered too: take the corresponding 3313 exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You can also choose a free replacement — two other products of equal value.
Recommended experience with Avaya Aura® Contact Center administration, implementation, maintenance, and troubleshooting. Eligibility rules change from time to time, so confirm the current requirements on the official page (official 3313 exam page) before booking.
The Avaya Aura® Contact Center Maintenance and Troubleshooting blueprint spans 3 domains — including System Maintenance and Upgrades, SIP-Based Avaya Aura Contact Center Architecture, Troubleshooting and Support. The weightings are your study map: allocate hours where the points are. Every subtopic appears in the outline above.
Yes — download the free 3313 demo before buying and assess the quality and reliability yourself; it's the best way to avoid wasting money on bootless material. Purchases include 365 days of free updates, renewable later at half price.
The Avaya Aura® Contact Center Maintenance and Troubleshooting is Avaya's certification exam for ACSS, at the Specialist level. Passing it demonstrates proficiency with specific technologies — a credential employers from small business to enterprise recognize. Related credentials include ACSS - Avaya Aura® Contact Center.
Avaya Aura® Contact Center Maintenance and Troubleshooting Sample Questions:
Question #1
You are in the process of troubleshooting the Contact Center License Manager.
You must confirm that the server identified in the Contact Center License Manager Registry key matches the Contact Center License Manager server configured in which utility?
- A. Access and partition Manager
- B. server configuration
- C. Contact center Management
- D. Multimedia Administration Tool
Correct Answer: A 🗳️
Question #2
Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
- A. Windows Event Viewer\Windows Logs\Security
- B. Windows Event Viewer\Windows Logs\Applications
- C. Windows Event Viewer\Applications and Services Logs
- D. Windows Event Viewer\Windows Logs\System
- E. Windows Event Viewer\Performance\Logs
Correct Answer: C 🗳️
Question #3
The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)
- A. CCMS_ASM message logs
- B. AAMS SIP message logs
- C. Network SIP message logs
- D. CCMS SIP message logs
Correct Answer: B,D 🗳️
Question #4
At an elevated level, engineers have designed the architecture of SIP around four (4) varieties of components.
Which SIP entity is comprised of two sub-components, where one component initiates SIP requests and the other component responds to requests?
- A. User Agent
- B. Back-to-Back User Agent
- C. SIP Gateway Manager
- D. SIP Gateway
Correct Answer: A 🗳️
Question #5
In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
- A. CCT
- B. TAPI AnswerCall
D TR87 AnswerCall - C. SIP RTP
Correct Answer: A 🗳️
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