Cisco 642-072 exam : Cisco Unity Design and Networking(CUDN)

642-072 Exam Simulator
  • Exam Code: 642-072
  • Exam Name: Cisco Unity Design and Networking(CUDN)
  • Updated: Jul 19, 2026
  • Q & A: 72 Questions and Answers

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Cisco 642-072 Exam Syllabus Topics:

SectionObjectives
Cisco Unity Architecture and Deployment- Cisco Unity deployment models
  • 1. Voice-mail-only design
  • 2. Unified Messaging design
  • 3. Exchange integration
  • 4. Active Directory and domain design
  • 5. Distributed call-processing environments
System Design Considerations- Performance and infrastructure planning
  • 1. Licensing and capacity planning
  • 2. Codec selection and bandwidth considerations
  • 3. Server sizing and scalability
  • 4. High availability and disaster recovery
Networking and Integration- Voice messaging networking
  • 1. VPIM configuration and routing
  • 2. Octel interoperability and migration
  • 3. IBM Lotus Domino integration
  • 4. Cisco Unity Bridge interoperability
  • 5. PIMG and PBX integration
Cisco Unity Design Process- Customer requirements analysis
  • 1. Business and technical requirements gathering
  • 2. Low-level design documentation
  • 3. Implementation planning
  • 4. Bill of Materials development
  • 5. Logical and physical site surveys
Administration and Troubleshooting- Operations and maintenance
  • 1. Subscriber management
  • 2. Backup and restore strategies
  • 3. Authentication and access utilities
  • 4. Migration tools and troubleshooting

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