SAP C_TCRM20_71 exam : SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1

C_TCRM20_71 Exam Simulator
  • Exam Code: C_TCRM20_71
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1
  • Updated: Oct 20, 2026
  • Q & A: 95 Questions and Answers

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About SAP C_TCRM20_71 Exam Braindumps

Different versions suit different routines, and the content never changes between them. PDF for paper, the Windows engine for simulation, the online version for any browser — pick per mood, not per compromise.

SAP C_TCRM20_71 Exam Overview:

Certification Vendor:SAP
Exam Name:CRM Fundamentals with SAP CRM 7.0 EhP1
Exam Number:C_TCRM20_71
Available Languages:English
Exam Price:Approx. $500 USD / €450 EUR (varies by region)
Real Exam Qty:80-95
Certificate Validity Period:3 years
Exam Format:Multiple response, Multiple choice
Exam Duration:180 minutes
Related Certifications:SAP CRM 7.0 Series Certifications
SAP Certified Application Associate - CRM
Passing Score:63%
Recommended Training:SAP CRM Fundamentals Training
SAP CRM 7.0 EhP1 Academy
Exam Registration:SAP Learning Hub
SAP Training & Certification Shop
Sample Questions:SAP C_TCRM20_71 exam simulator
Exam Way:Online proctored via SAP Certification Hub or onsite at authorized test centers
Pre Condition:No formal prerequisites recommended; basic understanding of SAP CRM and business processes is advised
Official Syllabus URL:https://training.sap.com/shop/certification/c_tcrm20_71-sap-certified-application-associate---crm-fundamentals-with-sap-crm-70-ehp1-g/

SAP C_TCRM20_71 Exam Syllabus Topics:

SectionWeightObjectives
SAP CRM Master Data12%- Products and pricing
- Territory management
- Business partners
Special Processes & Service Management8-12%- Complaint and returns processing
- Service order management
- Service agreements
SAP CRM Basic Functions12%- Transaction processing
- Organizational model
- Billing and contracts
CRM Business Scenarios8-12%- Marketing processes
- Sales processes
- Service processes
CRM User Interface & Configuration8-12%- Customization basics
- Navigation and profile settings
- WebClient UI
SAP CRM Technology and Integration12%- CRM middleware
- ERP integration
- UI framework and business roles
SAP CRM Interaction Channels12%- Mobile scenarios
- Web channel
- Interaction center

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Exam: Three Versions, Zero Worries

Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 95 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam requires 63% to pass, and registration costs Approx. $500 USD / €450 EUR (varies by region). A failed attempt means paying the same fee again — a readiness check with the Exam4PDF engines before booking is the cheaper option.

The C_TCRM20_71 exam is a SAP certification exam validating the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 syllabus shown above. It belongs to these credential paths: SAP Certified Application Associate - CRM, SAP CRM 7.0 Series Certifications. Candidates in 2026 start with Exam4PDF's 95 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

Exam4PDF issues a full refund if you take the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

The official SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 outline defines 7 domains. The leading three are CRM User Interface & Configuration (8-12%), SAP CRM Master Data (12%), and SAP CRM Basic Functions (12%). The full list is in the topics section above, and Exam4PDF's 95 practice questions cover each one.

No formal prerequisites recommended; basic understanding of SAP CRM and business processes is advised Since requirements change over time, confirm the latest on the official SAP exam page before scheduling.

The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam contains 80-95 to complete within 180 minutes. Timed simulation in the Exam4PDF Desktop Test Engine teaches that rhythm before exam day does.

SAP recommends these training resources for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam:

Follow the training with steady self-testing — the 95 practice questions from Exam4PDF help you apply theory and fill any gaps the training leaves.

Online proctored via SAP Certification Hub or onsite at authorized test centers Register for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam through these official channels:

After booking, Exam4PDF delivers your practice questions within 1 minute — preparation starts the same day.

SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Sample Questions:

Question #1

When replicating business partners from SAP CRM to SAP ERP, what information in the business partner record determines the account groups that are assigned to a customer master?

  • A. Classification
  • B. Business partner category
  • C. Account type
  • D. Account grouping
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

What do you have to do to execute a marketing campaign?(Choose two)

  • A. Assign a target group to your campaign.
  • B. Release the action "Execute campaign"
  • C. Set the status to "released".
  • D. Assign a product to your campaign.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Question #3

Which of the following describes an accurate SAP CRM user interface strategy?(Choose three)

  • A. Business users use the CRM WebClient UI.
  • B. Administrators use the People-Centric UI.
  • C. Administrators use the SAP GUI.
  • D. Advanced business users use the SAP GUI.
  • E. Administrators use the CRM WebClient UI.
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

Question #4

What is the purpose of condition maintenance groups in CRM pricing?

  • A. To determine which condition types can be changed manually within a business transaction
  • B. To determine which condition types have to be maintained in SAP CRM and which in SAP ERP
  • C. To control the condition exclusion logic in business transactions
  • D. To bundle condition tables and condition types for condition maintenance
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

What is a pricing procedure in a business transaction used for?

  • A. To define the combination of fields that an individual condition record consists of.
  • B. To define the search strategy that the system uses to search for valid data in a specific condition type.
  • C. To determine whether calculated subtotals are hidden or displayed on the pricing screens.
  • D. To determine the valid condition types and their calculation sequence in the business transaction.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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