Mar 24, 2024 B2B-Solution-Architect Exam Crack Test Engine Dumps Training With 114 Questions [Q10-Q30]

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Mar 24, 2024 B2B-Solution-Architect Exam Crack Test Engine Dumps Training With 114 Questions

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Salesforce Certified B2B Solution Architect exam is a comprehensive exam that covers a wide range of topics related to the Salesforce B2B Commerce platform. B2B-Solution-Architect exam consists of multiple-choice questions and is designed to test an individual's knowledge in areas such as product and pricing management, order and inventory management, and customer and partner management. B2B-Solution-Architect exam also covers topics such as data modeling, integrations, and security. Individuals who pass the exam will be recognized as experts in the field of B2B Commerce and will be able to help organizations design and implement effective solutions using the Salesforce platform.


Salesforce Certified B2B Solution Architect certification exam covers a range of topics that are essential for designing and implementing successful B2B solutions on the Salesforce platform. These topics include understanding B2B architecture, designing data models, securing B2B solutions, integrating with external systems, and optimizing performance.


Salesforce B2B-Solution-Architect Certification Exam is a challenging and comprehensive exam that requires a deep understanding of the Salesforce B2B Commerce platform. Candidates who successfully pass the exam will be recognized as certified B2B Solution Architects by Salesforce. Salesforce Certified B2B Solution Architect Exam certification not only validates the candidate's knowledge and skills but also enhances their career prospects in the B2B commerce industry. With this certification, professionals can demonstrate their expertise and credibility to potential employers and clients, making them a valuable asset to any organization.

 

NEW QUESTION # 10
The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently, or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

  • A. Grant access to resellers and partners by providing Partner Community licenses.
  • B. Grant access to resellers and partners by providing Customer Community licenses.
  • C. Grant access to resellers and partners by providing Customer Community Plus licenses.
  • D. Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

Answer: A


NEW QUESTION # 11
Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventative maintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotes for the customer.
Widgets Wonderful's project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.
Which two combined options should a Solution Architect suggest?
Choose 2 answers

  • A. Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.
  • B. Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.
  • C. Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.
  • D. Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.

Answer: A,D

Explanation:
CPQ licenses are required for users who need to create quotes for customers, which includes both field service team members and sales representatives. Therefore, 30 CPQ licenses are needed for 10 field service team members and 20 sales representatives. According to 23, Salesforce Field Service licenses are required for users who need to access the dispatcher console or the mobile app, which includes only field service team members. Therefore, 10 Salesforce Field Service licenses are needed for 10 field service team members.
Salesforce CPQ is a software that automates pricing and proposal generation of complex products/services, which matches the company's needs. According to 2, Salesforce Field Service is a software that enables scheduling and optimization of field service resources, which also matches the company's needs. According to 5, Service Cloud for Salesforce CPQ is an add-on that allows users to manage entitlements (warranties) and contracts (SLAs) within Salesforce CPQ without customizations.
https://www.salesforce.com/products/cpq/pricing/
https://www.salesforce.com/editions-pricing/service-cloud/field-service/


NEW QUESTION # 12
Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers

  • A. Are the processes the same for the direct Sales team and indirect Sales team?
  • B. Is the data shared between the direct Sales team and indirect Sales team?
  • C. Can the direct Sales team use the standard functionality?
  • D. How critical are the business processes?

Answer: A,B


NEW QUESTION # 13
Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to have visibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

  • A. Give Commerce Cloud license to the Field Service team to view Order and Order Item data.
  • B. Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.
  • C. Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.
  • D. Give Sales Cloud license to the Field Service team to view Order and Order Item data.

Answer: B

Explanation:
Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users2. This is a flexible and granular way of controlling user access without modifying their profiles.


NEW QUESTION # 14
Refer to the images below:

As part of its solution to accelerate overall sales. Universal Containers (UC) has chosen to implement a CPQ solution using Salesforce CPQ. As part of the CPQ solution, there is a requirement to retain UC's ERP as the Pricing and Product master.
UC's business process results in Products and Pricing being updated sporadically once a week, and then on a much larger scale on a monthly basis, which could result in a large amount of records that need to be updated in Salesforce.
Which strategy should the Solution Architect choose to handle this scenario?

  • A. Option 6, utilizing Process Builder and Platform Events to communicate with the external services Subscriber Listener
  • B. Option A, utilizing a VF/Lightning component in combination with an Apex Controller to make a REST call to the external service
  • C. Option D, utilizing an external ETL tool to batch load the records into Salesforce
  • D. Option C, utilizing a VF/Lightning component in combination with an Apex Controller to make a call utilizing the Streaming API

Answer: C


NEW QUESTION # 15
During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out to support UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

  • A. Give users the ability toopt-out of any new feature theydislike.
  • B. Give users a way to raise support tickets for new featuresthey do not understand.
  • C. Fully document all customizations added to the system.
  • D. Ensure development, training, and production environmentsare in place.
  • E. Communicate and train users on new features.

Answer: A,B,D


NEW QUESTION # 16
The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?

  • A. Select an AppExchange product focused on contract lifecycle management.
  • B. Advise the client that Revenue Cloud is the starting point.
  • C. Advise the client to start with Experience Cloud.
  • D. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.

Answer: D

Explanation:
Revenue Cloud is a product suite that enables businesses to streamline their revenue processes, such as quoting, contracting, billing, and invoicing. It also allows businesses to create new revenue streams and improve revenue efficiency.
Experience Cloud is a digital experience platform that allows businesses to create personalized and connected sites and portals for their customers, partners, and employees. It also enables businesses to leverage their CRM data in Salesforce and integrate with other services.
implementing Revenue Cloud and Experience Cloud can provide many benefits for businesses, such as faster and easier buying process, better visibility of revenue performance, increased customer satisfaction and loyalty, and enhanced partner collaboration.
Therefore, a Solution Architect should recommend developing an architectural plan to incorporate Revenue Cloud and Experience Cloud for NTO's implementation. This way, NTO can leverage both products' capabilities to meet its needs for quotes, contracted pricing, invoicing, reporting, payments tracking, and partner self-service.
https://www.salesforce.com/products/cpq/overview/
https://www.salesforce.com/news/stories/introducing-revenue-cloud/


NEW QUESTION # 17
Universal Containers (UC) is in the process of identifying if Revenue Cloud will work for its business processes. UC has already implemented Sales Cloud, which includes complex steps and checklists that are orchestrated based on changes made to an Opportunity. Based on the current Sales Cloud implementation, UC has concerns about how Revenue Cloud will interact with its current customizations on the Opportunity object and if it will be difficult to customize the solution in the future.
Which design approach should a Solution Architect recommend to mitigate concerns about custom processes on any single object?

  • A. Use an event-driven design to separate automations that could run asynchronously from the save cycle with a third-party tool like Heroku.
  • B. Leave the orchestration of the automation to Process Builder, but invoke autolaunched flows from Process Builder so that the actual operations run in flows.
  • C. Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the "Before Save" and "After Save" contexts.
  • D. Migrate automations from Process Builder to a single flow that is triggered by record updates, using only the "After Save" context so that all operations can be organized in a single flow.

Answer: C

Explanation:
Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the "Before Save" and "After Save" contexts. This approach will allow UC to keep their current customizations on the Opportunity object, while allowing for greater control and flexibility when customizing the solution in the future. Additionally, this approach will allow UC to better orchestrate the automations and ensure that operations are being run in the right order and context.
https://www.salesforce.com/products/cpq/overview/


NEW QUESTION # 18
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

  • A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
  • B. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.
  • C. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.
  • D. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.

Answer: C,D


NEW QUESTION # 19
Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers as well as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make to integrate B2B Commerce and Salesforce CPQ to accomplish this request.

  • A. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.
  • B. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart.
  • C. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.
  • D. Create a request special pricing button in B2B Commerce that will create an opportunity for the sales representative and allow the sales representative to follow up.

Answer: A


NEW QUESTION # 20
Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UC want to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers

  • A. Opportunities and Opportunity Products from Sales Cloud
  • B. Product and Revenue Schedules from Sales Cloud
  • C. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
  • D. Invoicing payment status sync between Salesforce Billing and ERP

Answer: A,B


NEW QUESTION # 21
Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing in from various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?

  • A. Write custom Apex code to retrieve the data in real time from external systems.
  • B. Push the data into Salesforce and implement an archival strategy.
  • C. Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.
  • D. Re-architect the implementation using Salesforce Connect and external objects.

Answer: D


NEW QUESTION # 22
Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.
UC has expressed interest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.
What should a Solution Architect consider m a potential solution?

  • A. Salesforce Scheduler
  • B. Standard Salesforce Asset Calendar
  • C. Lightning Web Components Calendar Module
  • D. Appointment-Assistant Self Service Scheduling

Answer: D

Explanation:
Appointment Assistant lets Field Service customers book, confirm, reschedule, or cancel their upcoming appointments. For Self-Service Scheduling, you only need one license per org assigned to one user. You can also customize the look and feel of your self-service scheduling pages and embed them into your Experience Cloud site.


NEW QUESTION # 23
A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached. Customers often mail paper checks to the company, leading to disconnected invoicing and payment processing.
Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing?
Choose 2 answers

  • A. Salesforce CPQ
  • B. Salesforce Billing
  • C. B2B Commerce
  • D. Salesforce Order Management

Answer: A,B

Explanation:
Option A would involve using Salesforce Billing, which is a product that automates billing processes such as generating invoices, collecting payments, and managing revenue recognition. Salesforce Billing can also handle subscription billing scenarios such as renewals, amendments, cancellations, and prorations. Salesforce Billing can integrate with Salesforce CPQ to create seamless quote-to-cash workflows.
Option D would involve using Salesforce CPQ (Configure Price Quote), which is a product that helps sales teams create accurate and consistent quotes for complex products and services. Salesforce CPQ can also manage subscriptions by creating recurring quotes with flexible pricing models and contract terms. Salesforce CPQ can integrate with Salesforce Billing to create seamless quote-to-cash workflows.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect


NEW QUESTION # 24
Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
Which technical consideration should a Solution Architect make when designing collaborative forecasting?

  • A. Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.
  • B. If the sales user has many territories assigned to them, it can impact the performance of the forecast.
  • C. Forecast category names can be customized by submitting a Salesforce Support case.
  • D. Important details should be tracked at the opportunity line level.

Answer: C


NEW QUESTION # 25
Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and Service Cloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.
What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?
Choose 2 answers

  • A. Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.
  • B. Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.
  • C. Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object.
  • D. Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.

Answer: A,D

Explanation:
The two reasons why a Solution Architect should recommend uniting the Sales Cloud and Service Cloud Process Builder processes into a single Process Builder process are: (A) Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object; and (B) Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object. By having them all in a single Process Builder process, UC can better manage the order in which updates and actions are triggered on the account object, ensuring that the most important updates and actions are performed first. Additionally, combining multiple Process Builder processes into one reduces the number of queries that need to be performed, helping to avoid hitting limits on the Account object.


NEW QUESTION # 26
Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

  • A. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
  • B. Make internal organization-wide defaults Public Read Only to create external visibility.
  • C. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
  • D. Enable External Sharing Model to create external organization-wide defaults.

Answer: D

Explanation:
Enable External Sharing Model to create external organization-wide defaults. This allows you to set different sharing settings for internal and external users based on profiles or roles. You can also use criteria-based sharing rules to grant access to records based on field values1.
https://architect.salesforce.com/diagrams/template-gallery/automotive-dealer-solution-architecture


NEW QUESTION # 27
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived dat a. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

  • A. Picklist fields will need to be marked as required for indexing in the Big Object
  • B. Picklist fields will need to be loaded as Text fields into the big Object.
  • C. The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
  • D. The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.

Answer: B,C


NEW QUESTION # 28
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectations and expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.
The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.
What is the appropriate next step 'or the Solution Architect?

  • A. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP.
  • B. Propose a set of high-level design options with architecture diagrams depicting the potential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions.
  • C. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while the Solution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases.
  • D. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined.

Answer: A

Explanation:
the B2B Solution Architect views more on the overall solution architecture in pure B2B scenarios. The certificate covers different aspects of the duties of an enterprise solution architect, such as understanding business requirements in the whole customer journey and understanding best practices to implement multi-cloud solutions. Therefore, it is important to conduct discovery meetings with key stakeholders to understand their needs and pain points before proposing a solution.


NEW QUESTION # 29
A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

  • A. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.
  • B. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
  • C. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.
  • D. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.

Answer: C


NEW QUESTION # 30
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