Real Salesforce CRT-211 Exam Questions Study Guide
Updated and Accurate CRT-211 Questions for passing the exam Quickly
NEW QUESTION # 93
Universal Containers uses Enterprise Territory Management to manage its sales territories. The sales managers want to see who the account is manually shared outside of territory rules. How can the system administrator meet this requirement? * (1 Point)
- A. Add "Manage Territories" permission to the sales manager's profile
- B. Add "Assign Territories" permission to the sales manager's profile
- C. Add the "Users in Assigned Territories" related list to the sales page layout
- D. Add the "Assigned Territories" related list to the sales page layout
Answer: C
NEW QUESTION # 94
A sales manager would like a report of accounts with no closed/won opportunities in the last year. How can this requirement be met?
- A. Create a summary report using the Accounts report type with a formula field for opportunity count.
- B. Create a joined report using the Accounts report type and the Opportunities report types.
- C. Create a customer report type for Accounts without Opportunities.
- D. Create a tabular report using the Account report type and add a cross filter using Opportunities.
Answer: D
NEW QUESTION # 95
Knowledge Articles are classified into which structure to make searching easier?
- A. Record Types -> Categories
- B. Articles -> Groups
- C. Groups -> Categories
- D. Categories -> Groups
Answer: C
NEW QUESTION # 96
The VP of sales at AW Computing utilizes a Lead report grouped by Country and Lead Source to show where the leads are coming from. The number of leads vanes greatly for each Country.
What should the administrator configure on the report to show the Lead Source effectiveness for each country?
- A. PARENTGROUPVAL Function
- B. PREVGROUPVAL function
- C. The 'Show Unique Count*
- D. Bucket fitters
Answer: A
Explanation:
The PARENTGROUPVAL function is a formula function that returns the value of a parent group in a report. It can be used to compare values across different groupings and show relative performance. In this case, the administrator can use this function to show the lead source effectiveness for each country by calculating the percentage of leads from each lead source divided by the total number of leads for each country. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_formulas_parentgroupval.htm&type=5
NEW QUESTION # 97
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.
Why arc records being updated with data that violates the validation rule?
- A. The user has the Modify All Data permission on the object.
- B. The data change Is triggered by an update record Flow element.
- C. The field is being updated by a workflow field update.
- D. The field is being updated by an Apex before trigger.
Answer: C
Explanation:
The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can bypass validation rules and other security controls when updating a field value, which can result in invalid data being stored in the record.
NEW QUESTION # 98
At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.
What is the reason only one user can see the account record?
- A. Workflow Rule
- B. Manual Sharing
- C. Queues
- D. Role Hierarchy
Answer: B
Explanation:
Manual sharing is a way of granting access to individual records by manually sharing them with other users, roles, or groups. Manual sharing can override the organization-wide default and role hierarchy settings and give additional access to specific records. In this case, manual sharing could be the reason why only one user can see the account record, even though they have the same profile and role as another user who cannot see it. Reference: https://help.salesforce.com/s/articleView?id=sf.security_sharing_manual.htm&type=5
NEW QUESTION # 99
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.
What tool should the administrator use?
- A. Mass Update
- B. Quick Create
- C. Bulk API
- D. Data Import Wizard
Answer: D
Explanation:
The Data Import Wizard is a tool that allows you to import data for standard and custom objects, including person accounts, into Salesforce. You can access it from the Setup menu and use it to import up to 50,000 records at a time. You can also use it to update, upsert, or delete existing records. The Data Import Wizard can help you match your data with Salesforce fields, prevent duplicates, and run import jobs in the background. Reference: https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5
NEW QUESTION # 100
users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.
What should the administrator use to resolve the issues?
- A. Flow Builder
- B. Required Fields
- C. Record Types
- D. Business Processes
Answer: C
Explanation:
record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using record types for accounts and contacts at AW Computing, administrators can track their accounts and competitors on different record types with different fields on their page layouts. For partner accounts, they can also use record types to specify different values in the Industry picklist field. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 101
An administrator has created content types for Salesforce CRM Content and has been asked to restrict the content types that are m a library.
How can an administrator meet this requirement^ Choose 2 answers
- A. Add members to the library who are users or members of public groups.
- B. Add the Related Content related list to the page layout for the associated object.
- C. Select the "Restrict the content types available in the library" checkbox.
- D. Add the default content type to the Selected Content Types list.
Answer: A,D
NEW QUESTION # 102
How would you configure a profile to find duplicate records? * (1 Point)
- A. view all
- B. read,edit
- C. merge
- D. Delete
Answer: A
NEW QUESTION # 103
AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.
how should an administrator meet these retirements?
- A. Add an entitlement template to the product for phone support.
- B. Include a milestone to the product with a term of 365 days for phone support.
- C. Create a flow to attach an entitlement to the asset upon purchase.
- D. Configure a flow to create a milestone co the asset upon purchase.
Answer: A
NEW QUESTION # 104
Analyze the number of open cases for each week this year (1)
- A. cross filter
- B. PREVGROUPVAL function
- C. joined report
- D. custom report type
- E. bucket field
- F. reporting snapshot
- G. dashboard filter
Answer: F
NEW QUESTION # 105
Universal containers has a workflow rule that sends an email alert to the VP of sales when a large deal is won. The VP is reporting that these emails are not being delivered.
What tool could be used to determine the problem? choose 2
- A. Workflow monitor.
- B. Email log.
- C. System audit trail.
- D. Debug log.
Answer: A,B
NEW QUESTION # 106
The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.
What is the recommended security setting to configure?
- A. Force logout on session timeout.
- B. Lock sessions to the domain in which they were first used.
- C. Require a high assurance session.
- D. Enforce login IP ranges on every request.
Answer: A
Explanation:
Force logout on session timeout is the recommended security setting to configure because it prevents users from resuming their sessions after they time out due to inactivity, which reduces the risk of unauthorized access to Salesforce data from unattended devices. Reference: https://help.salesforce.com/s/articleView?id=sf.security_sessions_logout.htm&type=5
NEW QUESTION # 107
Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.
What is the recommended way for the system administrator to resolve this issue?
- A. On the Opportunity components, change the equivalent field.
- B. Use a custom report type for Accounts with or without Opportunities.
- C. Add a cross-filter to the Opportunity source reports.
- D. Create a joined Accounts and Opportunities report for the components.
Answer: C
NEW QUESTION # 108
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers
- A. Transferred ownership of the Account to the sales rep
- B. A role above the Opportunity owner in the role hierarchy
- C. Transferred ownership of the Opportunity to the sales rep
- D. A permission with Edit access on the Account object
Answer: B,D
Explanation:
To add a user to an opportunity team, you need Edit access on the account associated with the opportunity and either own the opportunity or be above the owner in the role hierarchy. Reference: https://help.salesforce.com/s/articleView?id=sf.teams_adding.htm&type=5
NEW QUESTION # 109
During Deployment from Sandbox to production using Changeset , Few components missed. How you are going to add those component to production ?
- A. Create New and Redeploy
- B. Edit Changset and re-deploy
- C. Clone existing and make changes and Re-deploy
Answer: C
NEW QUESTION # 110
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?
- A. Matrix Report
- B. Summary Report
- C. Joined Report
- D. Bucket Report
Answer: C
Explanation:
A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5
NEW QUESTION # 111
How can you, as a System Administrator, enforce standardization of tags in libraries?
Choosetwoanswers.* (1 Point)
- A. Enable workflow to send email alert for unnamed tags
- B. Guided tags
- C. Change Tagging Field to multi select picklist
- D. Enable restrictive tagging
Answer: B,D
NEW QUESTION # 112
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
- A. There is System Error
- B. There is no Manager for User
- C. Approval Process is not enabled for them
Answer: B
NEW QUESTION # 113
Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account.
What kind of field should the administrator create in the custom object?
- A. Lookup Relationship
- B. External Relationship
- C. Master-Detail Reiatic
- D. Hierarchical Relationship
Answer: A
Explanation:
A lookup relationship is a type of field that links one object to another object. It allows you to access related data from another object and display it on a record page. A lookup relationship can be used to link the custom object that stores financial information to the Account object, so that only finance team members can see the related financial information about the account. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5
NEW QUESTION # 114
Which permission do you need to manage entitlements? Choose two answers. * (1 Point)
- A. "Customize Entitlement"
- B. "Manage Entitlements"
- C. "Manage Application"
- D. "Customize Application"
Answer: B,D
NEW QUESTION # 115
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Salesforce CRT-211 Certification Exam is designed for individuals seeking to become advanced administrators in the Salesforce ecosystem. Certification Preparation for Advanced Administrator certification is an ideal choice for professionals who have already passed the Salesforce Administrator Certification Exam and are looking to take their skills to the next level. CRT-211 exam is designed to test the candidate's knowledge and understanding of advanced Salesforce administration concepts, such as data management, security, automation, and customization.
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