HP HP2-N49 exam : Selling HP Business Service Management Solutions

HP2-N49 Exam Simulator
  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Sep 15, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-N49 exam simulator

HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Business Challenges- Identifying customer needs
  • 1. Risk and compliance considerations
  • 2. Operational challenges
  • 3. Business pain points
Topic 2: Business Service Management Fundamentals- Business Service Management concepts
  • 1. Business-driven IT management
  • 2. Business value of BSM
  • 3. IT service lifecycle
Topic 3: Sales Opportunities and Customer Engagement- Sales methodology
  • 1. Objection handling
  • 2. Cross-selling and upselling
  • 3. Opportunity identification
  • 4. Solution mapping
Topic 4: HP Solution Positioning- Selling HP BSM solutions
  • 1. Value proposition
  • 2. Competitive differentiation
  • 3. Return on investment messaging
Topic 5: Solution Integration- Integration within HP software portfolio
  • 1. Reporting and analytics
  • 2. Automation and orchestration
  • 3. Service management integration
Topic 6: HP Business Service Management Portfolio- HP BSM solution components
  • 1. Event and operations management
  • 2. Application Performance Management
  • 3. Infrastructure monitoring
  • 4. Service health and availability

HP Selling HP Business Service Management Solutions Sample Questions:

Question #1

In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

  • A. mobile applications administrator
  • B. director of performance testing
  • C. director of distributed systems
  • D. director of quality assurance
  • E. director of service management
  • F. LOB manager for applications support
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

Question #2

With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

  • A. director of performance testing
  • B. director of mobile applications
  • C. director of applications monitoring
  • D. director of operations
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Which primary critical business challenges are faced by IT executives seeking solutions around Operations Analytics? (Select three.)

  • A. limited operational visibility
  • B. application quality issues
  • C. no consolidated reporting
  • D. inability to do proactive monitoring
  • E. need to undertake vendor management consolidation
  • F. no consolidated search and investigation capabilities
Reveal Solution  Discussion  0

Correct Answer: B,D,F  🗳️

Question #4

With which persona should a salesperson discuss HP Operations Bridge relating to "the lack of a proactive problem and change management process to avoid repeated incidents" pain point?

  • A. director of mobile applications
  • B. director of distributed systems
  • C. director of operations
  • D. director of service management
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #5

With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

  • A. manager of applications support
  • B. director of mobile applications
  • C. director of distributed systems
  • D. director of service management
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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